design

Post-it notes are great!

Post-it notes (and index cards) on a wall sometimes get a bad rap as a facilitation method. It’s not deserved if they’re facilitated properly using a process such as the Technology of Participation (ToP) Consensus Method, which follows patterns of

Oops. A facilitator’s mishap is a good reminder that I can adapt

I enjoy successfully facilitating strategic planning, team building, conflict resolution, idea generation, focus groups, and other sessions. To keep things balanced, here’s my recent facilitation blooper and a timely reminder. I arrived at a hotel for a 1½-day, in-person strategic

Nodding while facilitating and the unexpected consequences

I nodded while facilitating and learned a lesson I won’t forget. Some time ago, I facilitated a small online focus group to gather community input for a nonprofit initiative. As I listened carefully to each participant, I unconsciously nodded my

Saying yes or no. Passion, Purpose, Performance, Profit – a balancing act!

Self-employed facilitators, trainers, and consultants work with great passion and a strong belief in the benefits they can bring to individuals, organizations, and communities. At the same time, we must remember we run businesses and need to make money. Occasionally,