silence

Nodding while facilitating and the unexpected consequences

I nodded while facilitating and learned a lesson I won’t forget. Some time ago, I facilitated a small online focus group to gather community input for a nonprofit initiative. As I listened carefully to each participant, I unconsciously nodded my

Feedback about me.

Feedback about me.

I rarely ask for feedback or evaluation specifically about me at the end of a session I have facilitated. I refer to sessions where the group determines the outcomes and invites me to facilitate the discussion and decision-making processes. These

The Healing Power of Conversation

All I want for Christmas is to express my deepest appreciation for every person who contributed to a group conversation and to the facilitators who supported them. I, and I think, many other people, feel there is little we can

A Warm Face in Facilitation

One of my favorite #facilitation activities which I created years ago is the “Warm Face.” Recently, I used this activity with two organizations; Wood Buffalo Regional Library and ElderCare Edmonton. Each group was developing a strategic plan. The Warm Face is a wonderful opening conversation.