design

10 Things I do in the first meeting with a client (the conversation before the conversation)

10 Things I do in the first meeting with a client (the conversation before the conversation)

Recently, I refreshed the conversations I have with clients before we agree that I will facilitate a workshop for them. I call this, “the conversation before the conversation”, meaning that what I and the client discuss and agree upon before

Storytelling in the living room … and the wisdom of Richard Wagamese

Storytelling in the living room … and the wisdom of Richard Wagamese

The wisdom of author Richard Wagamese led me to use “storytelling in the living room” in  workshops and meetings that I facilitate—always with high participation, enjoyment and emotional insights. I am currently reading Starlight, an unfinished novel by Richard Wagamese,