lessons

A Facilitation Moment #4 … deciding to NOT USE a small group discussion.

A Facilitation Moment #4 … deciding to NOT USE a small group discussion.

The success of a session can hinge on one moment of facilitation. A facilitator recognizes these moments and responds appropriately for the benefit of the group. This is the 4th post in my series of Facilitation Moments that shifted a

Facilitating communication skills with Listening Quotes

A list of ten quotes about listening.

I recently facilitated a session with a staff team to help them learn, practice, and apply communication skills. I am sharing some of the techniques I used and to which participants responded enthusiastically. This post is about listening quotes; my

Learning to like podcasts made me a better facilitator.

Learning to like podcasts made me a better facilitator.

This summer, I learned to listen to podcasts … and enjoy them. Why is this worth posting when millions of people listen to podcasts daily? Because it shows the value of trying something new; of going outside of our preferred learning

A facilitator, tech host, and notetaker enter an MS Teams session … not a joke!

A facilitator, tech host, and notetaker enter an MS Teams session … not a joke!

Facilitators and trainers often work with Tech Hosts and Notetakers in online and in-person sessions. What can make this teamwork successful and fun? I just had a fantastic experience working as a team with me as the facilitator, Anne-Claire Frank-Seisay